Refund Policy
1. Requesting a Refund
If you are not entirely satisfied with your purchase, we’re here to help. To request a refund, please contact us directly by emailing BrendasSauces@aol.com. Provide your order number, the name on the order, and the reason for requesting a refund. Our customer service team will guide you through the process.
2. Refund Eligibility
To be eligible for a refund, your item must be unused, in the same condition that you received it, and completely closed. The product must never have been opened. We reserve the right to refuse a refund if the item has been used or opened.
3. Refunds Processing
Once we receive your email request and confirm that the item is in its original, unopened condition, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
4. Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions on how to return your item to us or about the refund process, please contact us at BrendasSauces@aol.com.